Free Guide

The 2022 state of online reviews

In an era where consumers rely on online reviews to make purchasing decisions, understanding the evolving online reputation dynamics is essential for local businesses that want to grow.

Download the 2022 edition of our annual benchmarking report based on the review data collected from over 80,000 businesses. The report will help you understand the latest trends in online reviews to help you empower your online reputation strategy and get ahead of competition.

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Let’s talk about how our all-in-one Experience Marketing platform helps you be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools.

In this report, you’ll learn:

  • How the pandemic affected customer reviews in 2021

  • What channels work best when requesting reviews

  • Where do customers like to leave reviews for your industry

  • How to create a scalable review generation program effortlessly

  • …and much more!


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