Project Description

Deliver smart
interactions across
every touchpoint.

The single customer interactions software for your
team to connect with leads and customers through
texting, live chat and bulk messaging.

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“With Feedback2Reviews Interactions we’re able to do everything
in one spot, from
texting patients for reminders to replying to reviews.
It’s amazing!”

“With Feedback2Reviews Interactions we’re able to do everything in one spot, fromtexting patients for reminders to replying to reviews. It’s amazing!”

WEBCHAT

Turn chats into revenue

Convert more website visitors into customers. Engage visitors immediately with live chat, or save time by auto-responding with Robin, our chatbot.

70% of customers prefer to message with businesses

The Washington Post

UNIFIED INBOX

All customer interactions in one Unified Inbox

Never miss another chat, review, survey or referral. Now every customer interaction lives in a single place, right in your inbox — ready for you to respond to.

RECEPTIONIST

Never miss a customer call

Answer calls without picking up the phone. Engage callers immediately by texting answers to frequently asked questions in their voicemails.

TEAMS

It’s more fun with a team

Achieve more as a team. Assign messages to different teams, answer questions faster, or close a sale without missing a beat.

VIDEO CHAT

Turn physical meetings into virtual engagements

Interact with your customers face-to-face, no matter how far away you may be.

Your business wins when you
interact with customers

3x

higher conversion

Reviews requested via text message vs reviews requested via email.

95%

of messages are read

Texts have a 99% open rate. 95% of those texts are read within 5 minutes.

10x

faster than calling

Text messaging is the new standard for quick and easy communication.

MASS TEXTING

The modern way to deliver content to all your customers

Send or schedule text messages to a large number of customers at once and handle responses from one centralized place.

LANDLINE TEXTING

Make your landline textable

Send and receive text messages using your existing business landline number.

Powerful alone. Unstoppable together.

Feedback2Reviews is the only comprehensive platform for customer experience that offers a range of products that scale
with your business. Check out our other products that work well with Reviews.

Webchat

Turn your website visitors into your
customers. Respond faster and get
more leads with webchat.

learn more

Inbox

All businesses have a phone and
email. But it’s time to add another.
Business texting is the new essential.

learn more

Start growing with Feedback2Reviews today

Click to Call
Click to Txt
Click to Email
Click to Call
Click to Txt
Click to Email