All customer
interactions
in one Unified Inbox

Never miss another chat, review, survey or referral. Now
every customer interaction lives in a single place, right in
your inbox – ready for you to respond to.

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“Feedback2Reviews Unified Inbox allows us to easily respond to every customer interaction – even from online reviews – and have the correct team member respond. It’s helped us increase our customer engagement and satisfaction, and ensures we never miss a thing. Total game-changer.

UNIFIED INBOX

Every interaction, one inbox

Give your teams access to every type of customer interaction in one spot – reviews, referrals, surveys, texts, email, voicemail, video chat, Facebook and more.

INTERACTION HISTORY

See the full history before you respond

View the full interaction history with each customer, and send the perfect response every time.

EXPERIENCE SCORE

Updated customer sentiment at every touchpoint

Quickly gauge how happy each customer is in real time by checking their Experience Score. Send referral requests to your happiest customers; deliver targeted responses to those who need a boost.

TEXT THE REVIEWERS

Know the reviewer, and start texting

Easily identify who wrote the review, and respond to them directly with a private text or email conversation.

SMART INBOXES

Customize your inboxes

Keep your inbox organized, route feedback to the right people and get more done as a team.

online video calling chat

Powerful alone. Unstoppable together.

Feedback2Reviews is the only comprehensive platform for customer experience that offers a range of products that scale
with your business. Check out our other products that work well with Reviews.

Interactions

Respond faster and with confidence using the messaging
platform designed to help you connect with customers.

learn more

Reviews

The all-in-one customer reviews software to help you get
more reviews and boost customer happiness.

learn more

Surveys

Capture real-time feedback and understand your
customers with simple and effective surveys.

learn more

Referrals

Create custom referral and loyalty programs to turn your
happiest customers into your newest stream of revenue.

learn more
online video calling chat

Powerful alone. Unstoppable together.

Feedback2Reviews is the only comprehensive platform for customer experience that offers a range of products that scale
with your business. Check out our other products that work well with Reviews.

Interactions

Respond faster and with confidence
using the messaging platform
designed to help you connect with
customers.

learn more

Reviews

The all-in-one customer reviews
software to help you get more reviews
and boost customer happiness.

learn more

Surveys

Capture real-time feedback and
understand your customers with
simple and effective surveys.

learn more

Referrals

Create custom referral and loyalty
programs to turn your happiest
customers into your newest stream
of revenue.

learn more

Start growing with Feedback2Reviews today

Click to Call
Click to Txt
Click to Email
Click to Call
Click to Txt
Click to Email