Free Guide

A 360-degree approach to customer feedback

Reviews & surveys help businesses rank higher on search, improve operations, and turn angry customers into loyal ones. Here’s a guide on how even the busiest team can build a winning customer feedback process.

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Let’s talk about how our all-in-one Experience Marketing platform helps you be found online and chosen through listings, reviews and referrals; be connected with leads and customers on the channels of their choice, and deliver the best customer experience with survey, ticketing and insights tools.

In this guide, you’ll learn:

  • 9 ways to collect quality customer feedback
  • How to follow up on negative feedback
  • 5 ways to use customer feedback to improve operations
  • How 2 multi-location businesses built winning customer feedback processes

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